Weather cancellation policy for Day Tours: 

LIBT reserves the right to cancel a trip due to unsafe weather. Our rain policy calls for cancellation in steady rain, while light rain or the chance of showers does not automatically mean the end of a trip. Only LIBT can determine if a trip will be cancelled. Cancellation decisions will be made on the day before a trip by 8:00 p.m. You will be notified by email if a trip has been cancelled, or you may call us at 631-824-3360 after 8:00 p.m. on the day before a trip.

 

If you have reservations for a trip that gets canceled / postponed, due to rain / weather, you have a choice of booking another tour for the same season, receive credit for future use, or receiving a refund for the amount you paid. Rain / weather cannot be stopped, but we do our best to keep you dry and happy.

 

If the weather changes during a trip, we will do our best to accommodate you and continue with safe activities. Please understand that cancellation decisions are made for your safety and are made at the discretion of the trip leaders. All decisions made by trip leaders are non-negotiable.

 

Cancellation 24 hours or less before pick-up time receive no refunds or credits. Except for weather.

If you need to cancel a day tour you already booked, here is the refund policy:

• More than fourteen days before tour departure receive full credit or refund.

• Fourteen days to six days before departure receive full credit for remainder of season or 75% refund.

• Five days or less before departure receive No Credit, No Refunds.

There are No refunds or credits for packages purchased. Except for weather.

 

Refund policy for Flex Date Tour Gift Card or any gift certificates purchased:

No refunds 24 hours after purchase.

 

Yes. But only after you notify LIBT of the transfer.

 

One week before your tour you will receive a pre-tour e-mail with the exact start location, lead guides cell phone number and directions to our start location.

 

You should arrive at least 20 minutes before tour start time. This allows time to check in and get ready for the tour. Tours start on-time and NO Refund or credit for late arrival. We will Not wait if you are Late!

 

You are welcome to bring your own bike; however, we assume no responsibility for the safety of nor any damage to your bike while on tour with us. We cannot be responsible for scratches or other damages that may be incurred. Moreover, while riding your own bike with us, you will be responsible for any required roadside maintenance as well as any parts or tubes as needed.

No discounts on tours for using your own bike.

 

Long Island Bicycle Tours has partnered with Sweet Hallow Gourmet Caters & Lucky Farms for all of our tours. The food is prepared fresh and is always delicious. Contact us for specific food requirements, and we will do our best to accommodate your needs. Lunch always includes a variety of all of the food you will need to fuel your body for the ride. You can count on carbohydrates, protein, fruits, veggies and desserts to satisfy all of your taste bud needs. Lunch Menu Click Here

 

Your box lunch includes a 24oz bottle of Cold spring water, choice of Over sized wrap, a choice of side salad and a Pickle! Plus, a sweet treat. Lunch Menu Click Here

Any comfortable clothing that you would normally wear for an active day is fine. Wicking fabrics are always a great option. Cycling apparel is often the best choice and always appropriate. Be sure to wear comfortable closed toe shoes; sandals are not recommended for safety reasons. Many of our trips are in coastal locations, which tend to vary in weather. Remember to check the forecast before your trip to plan properly for the day.

 

Cell Phone, Sun Block, Camera, Sun Glasses, Light Jacket, Hat for when you are not riding.  

 

At LIBT we do not recommend drinking wine or beer when cycling. We always suggest to our guests: "swirl, sniff, sip & spit"! We hope you find a bottle (or more) you would like to purchase and really enjoy later. If you do choose to drink, rather than taste the wines or beer please let our leaders know, and we will be happy to arrange transportation back to the start location. Fees may apply. No refunds.

 

Our trip leaders are experienced cyclists and can assist in flat changing and other roadside repairs. Any repairs performed on a personal bicycle may occur a service fee.

 

At any time, you find yourself lost call our trip leaders, and we can either direct you back on course or send a leader to find you.

 

Yes! A day away from the cubicle can be a great way to revitalize a team. We will develop a program of outdoor activities to meet your needs whether it’s facilitated team-building exercises, hiking, biking or any combination of activities for the day. Contact us to discuss your team outing.

 

Our multi-day trips ONLY are canceled when dangerous weather is predicted for the tour. If the weather changes during your tour, we will do our best to accommodate you and continue with safe activities. Please understand that cancellation decisions are made for your safety and are made at the discretion of the tour leaders. All decisions made by tour leaders are non-negotiable.